Improving the IVR customer experience: mobile/web












ROLE:
Researching, Ideating, Designing, Prototyping
‍
TIMEFRAME:
6 week design sprint
‍
TOOLS:
Figma, etc, etc.

Creating a central communication and documentation hub for on-the go volunteers and administration










ROLE:
Researching, Ideating, Designing, Prototyping, User Experience, User Interface
‍
TIMEFRAME:
3-week design sprint
‍
TOOLS:
Figma, etc, etc.

Improving the e-commerce and search feature user experience via Desktop Website of existing site











ROLE:
Researching, Ideating, Designing, Prototyping, User Experience, User Interface
‍
TIMEFRAME:
2-week design sprint
‍
TOOLS:
Figma, etc, etc.